Job introductions
Archem Business Japan manufactures urethane products and understands customer needs.
There are departments that are developing new markets by proposing their own products and technologies.
Our sales team believes in the limitless potential of urethane and acts as a bridge between the factory and our customers to bring products to life.
Bringing customer needs to life
Sales professionals act as a bridge between customers and the company by understanding customer needs and challenges and proposing the company's products and technologies. Their responsibilities are broad, ranging from customer negotiations and quotation preparation to price and delivery date negotiations, and post-order follow-up. They also share customer requests with various internal departments such as manufacturing, technology, and purchasing, adjusting product specifications, production methods, and costs to create optimal proposals. Beyond deepening relationships with existing customers, a crucial role is developing new customers and markets, contributing to the company's sales and business growth.
Upon arriving at the office, I immediately hold a morning meeting with my department to share information. Afterwards, I check my emails and organize the day's tasks.
This includes creating quotations, reviewing samples, and conducting business negotiations remotely.
I visit our own factory to actually see and check the samples being produced, and I confirm with the manufacturing staff whether the products meet the customer's needs.
Lunch break is 60 minutes. Sometimes I eat in the office, and sometimes I buy food to eat while on a business trip.
This involves reviewing materials before meetings and confirming information discussed during meetings with the factory.
We will hold a meeting to review the progress of new product samples and to discuss the content of materials to show to potential clients.
*Our overseas business partners are mainly located in Asia.
This job involves listening to customers' challenges and needs and working together to find solutions. It's not just about proposing products; it's about considering various factors such as quality, cost, and delivery time, and collaborating with internal teams to create the optimal solution for each customer. It's a job where you can support customers' businesses while building long-term relationships.
We identify new needs and challenges through conversations with customers, and then share them with our internal manufacturing and technology departments to shape them into products and services. When my proposals are adopted and actually completed as products, I experience a great sense of accomplishment.
Through interactions with many people, including clients, various departments within the company, and suppliers, you will naturally develop communication, negotiation, and problem-solving skills. You will also have many opportunities to learn about industry and market trends, and the more experience you gain, the broader your perspective on the company and business as a whole will become.
This job involves working with a variety of people, including customers and colleagues in manufacturing, technology, and purchasing. Therefore, it's best suited for someone who enjoys talking to people and values relationships. Listening attentively to others and understanding their needs is crucial.
In corporate sales, a proposal doesn't always lead to an immediate sale. Those who can persevere and analyze the reasons for setbacks are well-suited to this role. They can thrive by continuing to propose solutions even after initial rejections, consulting with others, and gradually achieving results.
This role requires broad knowledge of our clients' industries and market trends, our own products, and manufacturing processes, so it's best suited for someone who is interested in learning. Acquiring new knowledge broadens the scope of conversations with clients and leads to better proposals.
You will interact not only with customers but also with various departments within the company, such as manufacturing, technology, and purchasing. You will develop the ability to listen to others, accurately understand their thoughts and requests, and then clearly communicate your own ideas.
Salespeople don't just provide what customers ask for. They uncover the customer's true challenges and needs through conversation and consider how products and services can be used to solve them. Furthermore, by consulting and discussing with internal departments such as manufacturing and technology, they develop the ability to identify problems and propose solutions.
In sales in the manufacturing industry, you can acquire not only sales skills but also a wide range of knowledge about manufacturing, including the characteristics of your company's products, manufacturing processes, raw materials, and quality. By working with the manufacturing and technical departments, you will come to understand "how products are made" and "what kinds of proposals can be realized."
After gaining experience as a sales representative, you will step up to roles supporting the team, such as mentoring junior colleagues and managing project progress. Furthermore, you will be involved in setting sales strategies and revenue targets, and developing team members, developing the ability to consider the overall results of the organization. In the future, you will aim to become a manager, leading the company's growth while uniting the team.
In sales, you will develop the ability to understand customer needs and coordinate with various departments within the company, such as manufacturing, technology, and purchasing. Leveraging this experience, you can expand your career into other departments that support the company, such as business management, purchasing, and corporate planning. You can aim to become a professional who can view the entire company from a broader perspective, utilizing the "customer and market perspective" cultivated in sales.
